Trauma Awareness Month: 2x Blood Recipient & Long-Time Donor Inspiring a New Generation of Donors

May signals the beginning of a busy time for celebrations and summer holidays, including Mother’s Day. But the month of May is also Trauma Awareness Month, a time where the American Red Cross reminds donors that it’s the blood already on the shelves that helps to save lives during emergencies. 

Few people may understand that better than Paula Pimm.

The Canisteo resident first found herself in need of a lifesaving blood transfusion when she was just hours old.

“My first blood transfusion was when I was born,” she explains. “I couldn’t reproduce my own blood cells. I was jaundiced and transferred to Rochester. As the youngest of five kids, it was hard for my parents, and I needed transfusions until my body was able to work like it needed to.”

Years later, the elementary school counselor, wife and proud mother of two daughters would find herself in need of a transfusion again due to complications in childbirth.

“I was bleeding so much, and they couldn’t stop it. My doctor was a very calm man, nothing really ruffled his feathers, but he told me that I was going to deal with some difficulties because it was serious. They made my husband stay in the room with me my whole stay, and those things didn’t happen as much 22 years ago. By the time they stitched me up three hours later, I was white as a ghost.”

For Pimm, much of the experience itself was a blur and she credits her faith in helping her to pull through. But in recounting her story more than two decades later, she recalls one detail in particular that stood out to her husband.

“One of the things that my husband remembers is that my doctor actually called for two units of blood, and literally the blood bank at the hospital asked, ‘Are you sure you need two?’ It was the month of May, heading into the summer months, and I’m sure they were probably thinking that things might be low and maybe had to question whether to send two even with the circumstance that was happening.”

Thankfully, Mom and baby were healthy and continue to be to this day. Pimm shares that both her daughters got married in the last 18 months. It was at her daughter’s wedding that she also got to share a special dance with her father, John, her inspiration for donating lifesaving blood to fellow patients in need since she was just 17 years old.

“Whenever he could he donated. He was up to three gallons when I was a kid. When I was in fifth grade, he had a massive heart attack and in his open-heart surgery he needed a blood transfusion. So, as soon as I turned 17 and was able to donate, I started.”

As a regular donor at Red Cross blood drives at her school, it’s a story that Pimm proudly shares with fellow staff and many first-time donors, particularly high school seniors, because the blood on the shelves that could go to help a friend or loved one – might very well be their own.

“People were willing to do it for me and my Dad, so I want to help other people and give back to them in those times. I am so thankful for whoever it was that donated for me, and my Dad. He’s still alive today. As a baby, I could not have made it but then, as a new mom with a toddler and a newborn, my husband could have been raising them alone. I am a counselor and I like to help people! It’s a small way to help, but what an easy way to give back.”

While no one can predict when an emergency or accident might happen, donors can help hospitals stay prepared and stocked with blood products this spring and year-round. Donors of all types – especially those giving type O blood or platelets – are vital to patients counting on blood products for critical medical procedures. During this busy time of year especially, every single donation can help keep the blood supply stable for patients in need. You can make an appointment to help provide lifesaving care by visiting RedCrossBlood.org, downloading the Red Cross Blood Donor app or calling 1-800-RED CROSS today.

Written by: Meg Rossman, Regional Communications Manager, American Red Cross of WNY

Delivering help & hope: DAT volunteer plays Santa for family in need

“I always try to take it a little further if I can. Take that extra step.”

John Rudolph has taken on many roles as a volunteer with the American Red Cross of Western New York. Since joining in 2019, the former paramedic and volunteer firefighter has served as a Disaster Action Team (DAT) responder, a deputy director of operations during disaster response operations and now serves as regional program lead for the DAT team.

.

Last December, after receiving a call for assistance following a home fire in Otsego County, he added one more to the list – Santa Claus.

Rudolph, along with his girlfriend Katie, have long played Santa and Mrs. Claus in an annual Christmas parade and also visit an area elementary school to meet with children ahead of the holiday. Halfway through the parade, Rudolph received a DAT call about a home fire that impacted a local family with two young children.

“Our goal with DAT is to respond within two hours of the request for assistance,” Rudolph explained. “So, we made arrangements to meet the family at a local McDonald’s immediately after the parade and initially, I had no idea that there were kids involved with the call. My beard was still dyed white and I still had my costume on. We were doing the intake, getting their information and you could tell they were just very affected by it. They were down and out knowing that Christmas was coming in a week and a half at that point.”

Every 8 minutes across the United States, DAT responders like John help to provide immediate emergency assistance to families in the wake of emergencies like home fires. Upon intake, families after often provided with blankets, comfort kits with hygiene items, and financial assistance to help provide temporary housing, food, clothing and more as needed. Specially trained Disaster Mental Health volunteers or Spiritual Care volunteers are also available to assist families in their recovery process while Red Cross casework team members help to connect families with resources to support them in the long-term recovery process.

But with Christmas just days away, Santa and fate stepped in.

“Each Christmas, my father asks us to donate to a give-a-tree instead of a gift for him. And I missed it.

This year, I was a day late donating. I’d gone to the local store, got a bunch of toys like jump ropes, glow-in-the-dark stars for kids’ ceilings and some toys that you figure would spread far and wide. I still had them in my car and so I grabbed them for the kids,” Rudolph said. “I asked if they wanted a photo with Santa, gave them the presents and both of them kind of lit up. They left spirits completely boosted up at that point. It wasn’t planned but it all came together that way.”

As for Rudolph, who called his volunteer role with DAT was a no-brainer, said playing Santa that day was just one of the many ways he and Red Cross volunteers like him deliver help and hope to those in some of their darkest moments.

“I really enjoy it. It feels good being able to do something like this, too. I’ve always heard of stories like that, but I always try to take it a little further if I can.”

Volunteers like John make up 90 percent of the American Red Cross workforce and embody its mission, making it possible for the Red Cross to help families in need every day. This National Volunteer Week, you're invited to put on a red vest to join the team. If you're interested in volunteering with John and the Disaster Action Team (DAT), or one of the many volunteer positions within the American Red Cross of Western New York visit our website.

Written by: Meg Rossman, Regional Communications Manager, American Red Cross of WNY

140+ years in the making: WNY'er delivering help & hope to U.S. military overseas

The mission of the American Red Cross was born on the battlefield, with founder Clara Barton delivering care and supplies to Civil War soldiers in need. Now, more than 140 years later, selfless individuals like Darla Roote are carrying on her mission.

“SAF was the first line of service in the American Red Cross. We are what started the Red Cross. The Red Cross was formed to help the military and service members in any way we can.”

Darla has served as a Service to the Armed Forces (SAF) Program Specialist for the Western New York region since 2023, conducting outreach to service members, veterans and their families, putting together resource guides, attending and representing SAF at events across the region’s 27 counties, all while helping to manage casework and delivering messages for the Red Cross’ Hero Care Network worldwide.

“Hero Care Network is for family members who have an emergency at home and need to contact their service member,” she explained. “It’s been going on for 100 years. The other day, there was one for a service member in Abu Dhabi, or it could be for a unit at Fort Drum. It all depends on where that soldier or sailor or marine is stationed. It’s very important. I’ve used it myself when my father passed away so that I would be able to get emergency leave. So that’s me this year.”

This year, she takes on another facet of her role as Regional Program Specialist – a 6-month deployment to Poland.

“I’m excited, I can’t wait! I’ve been deployed a lot. I’ve been gone for 6 months at a time quite a bit. I mean with the COVID pandemic, I was gone for two years.”

Darla’s multiple deployments come with a lengthy career of military service going back 40 years. Out of high school, Darla was active duty with the U.S. Marine Corps stationed at Officer Candidate School in Quantico, VA.

“The one thing I like to say about that time frame is that was before women were allowed to shoot rifles!”

After four years of service, Darla left to start her family but not long after her daughter’s birth she would join the service again with the U.S. Navy Reserves where she would spend 18 years before spending another 16 years with the Air National Guard. She retired as a Senior Master Sergeant in August 2022.

“I love it. This job with SAF is almost the same thing. I still get to deploy; I still get to be on base with a bunch of military members and participating in that culture and so it makes being retired easier,” she laughed.

In her capacity with the Red Cross, Darla will be helping to support U.S. service members on three bases within Poland, while continuing to promote the work of the Hero Care Network.

“We do command briefings, telling the service members about the Hero Care Network and we do morale events. We partner with USO and MWR to do different events, we put together comfort kit items that we give out as needed.”

Now on the other side of military life, Darla says she’s looking forward to helping to serve the men and women who serve this country and providing some of the comforts of home that made her own service a little easier.

“They just got a kitchen where I’m going, so we may be able to do some birthday parties, pizza nights and barbecues. I just hope I can make their life easier while they’re there. I remember on some of my deployments being able to do a Fun-Run or having a barbecue – just things that broke up the week or month, something to look forward to. I’m hoping to provide something different every once in a while, even if it’s just sitting at a table with a puzzle on it. Just something to take their minds off where they are and what they’re doing.”

Written by: Meg Rossman, Regional Communications Manager, American Red Cross of WNY

"Take it from someone who has been there": Local blood drive host shares full circle moment

“Please give blood, you never know when you or one of yours will need it”. I’ve written those words many times over the past couple years in an effort to have people sign up for our Red Cross blood drive at St. Paul’s Lutheran Church in Cohocton, NY. My time came on November 9, 2023 when I had a heart attack that required bypass surgery. One of the last things I had to do prior to going into surgery was to be tested and to sign off on accepting blood transfusion if needed. It was at this point I was so glad that the American Red Cross does those drives.

If you’re lucky enough to have crossed paths with Carl Drum, it’s likely you received the message above late last week. Despite a lifechanging heart attack last fall, the president of the congregation at St. Paul’s Lutheran Church has been hard at work hoping to encourage others to roll up a sleeve in the midst of an ongoing blood shortage nationwide.

“I’ve always said on Facebook and anywhere that I contact people, ‘you never know when it might be you.’ And then all of a sudden, that happened. It was me. One of the last things I did in the pre-op room was sign papers saying that if I needed blood that I was willing to take your blood – actually, my blood!”

It was a full circle moment for Drum, who worked with the American Red Cross of Western New York to begin hosting regular blood drives at St. Paul’s two years ago.

“We’ve had some successful drives and we’ve had some that weren’t quite so successful,” Drum explained. “I’d previously given as frequently as I can until now. I’ll be honest, I don’t know if I needed blood or not during surgery, and I don’t care. I sincerely believe now more than ever, the life you might be saving through blood donation may be your own.”

Currently, the American Red Cross is facing an emergency blood shortage as the nation faces the lowest number of people giving blood in 20 years. As a result, the number of people donating blood to the Red Cross has fallen by more than 40 percent due to challenges like winter weather, seasonal illnesses and the COVID-19 pandemic which made it difficult to reach blood donors with community drives like those hosted by St. Paul’s.

Up until November, Drum was a steady donor and received his One Gallon Donor pin this past summer. He is recovering well from the surgery and looking forward to celebrating another year of life on January 15, while encouraging others to share theirs.   

“Take it from someone who has been there. Never in a million years did I think I would be in a circumstance where it would be my turn. Well, it was my turn. You just never know.”

St. Paul’s Lutheran Church is scheduled to hold its next regularly scheduled blood drive on January 23. You can find a list of upcoming blood drives in your area by visiting RedCrossBlood.org, calling 1-800 RED CROSS (1-800-733-2767) or downloading the Red Cross Blood Donor app on your smartphone.